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The Art of Case Acceptance (Lifetime access)
Introduction to The Art of Case Acceptance (Free module start here).
Introduction and overview of case acceptance. Why it is so very important. (21:20)
R A T E – An introduction to the system.
Workbook download link – a printed copy will help you to take notes
Workbook (online viewer)
Outline of the RATE system (3:15)
Rapport – Establishing rapport. Securing the patient's trust.
Rapport - part 1 (6:35)
Rapport - part 2 (7:15)
Rapport - part 3 (8:19)
Rapport - part 4 (5:46)
Rapport - part 5 (8:45)
Analyse and agitate – Letting patients understand the seriousness of their problems.
Analyse and agitate - part 1 (4:57)
Analyse and agitate - part 2 (10:05)
Analyse and agitate - part 3 (8:20)
Analyse and agitate - part 4 (7:35)
Think – Getting things 100% clear in your own mind.
Think - part 1 (11:10)
Think - part 2 (7:35)
Think - part 3 (10:50)
Explain – Explain treatment to patients in a way that's quick, simple, low stress and effective.
Explain - part 1 (10:15)
Explain - part 2 (7:59)
Explain - part 3 (13:34)
Explain - part 4 (8:30)
Explain - part 5 (12:05)
Explain - part 6 (9:00)
Examination – A comprehensive examination adds power to your treatment discussions.
Examination - part 1 (8:15)
Examination - part 2 (10:37)
Examination - part 3 (7:49)
Examination - part 4 (6:56)
Summary – The pathway to success.
Bonus material – Useful extras.
88-minute audio program
Answering patient questions - part 1 (7:39)
Answering patient questions - part 2 (3:16)
Bonus material – Live online seminar recording (April 2021). The material is the same but watch this if you enjoy the energy of a live recording.
Live online seminar (part 1a) (39:50)
Live online seminar (part 1b) (47:49)
Live online seminar (part 2a) (42:08)
Live online seminar (part 2b) (48:01)
Live online seminar (part 3a) (40:10)
Live online seminar (part 3b) (49:59)
Live online seminar (part 4a) (38:49)
Live online seminar (part 4b) (43:50)
Bonus material – Inspiration and solutions in 4 minutes or less.
What to say when a patient says "That's expensive!" (3:01)
What to do when a patient asks for a discount. (4:04)
Making assumptions will kill your success. (2:46)
When a patient is not interested... (2:22)
Making assumptions will kill your success.
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